Having your Amazon account linked to your phone number is a convenient way to keep yourself updated on orders and ensure the security of your account. However, there may come a time when you need to change your phone number, and knowing the right ways to do so can save you a lot of hassle. In this article, we’ll guide you through the steps on how to change phone number on Amazon, so you can keep enjoying all the benefits that come with using this online shopping platform. From changing your phone number on mobile to desktop, we’ve got you covered with our easy-to-follow instructions. So, let’s dive right in!
1. Understanding why it’s crucial to keep your phone number up-to-date on Amazon
Maintaining an up-to-date phone number on your Amazon account is crucial for various reasons. Not only does it help in the delivery of your orders, but it also enables Amazon to promptly contact you when necessary. Your phone number is inputted in your account as part of the registration process, but sometimes, you may need to update that information.
With a correct phone number on your Amazon account, you can easily track your package, get real-time updates and delivery notifications, and resolve any issues that may arise with your order. Furthermore, your phone number is also required for account security purposes. Amazon occasionally sends one-time passwords (OTPs) to verify your account’s authenticity, and these are sent via SMS to your phone number on record.
The consequence of not providing an accurate phone number can lead to missed deliveries, delayed packages, or undelivered orders which can negatively affect your online shopping experience. Therefore, it’s important to keep your phone number up-to-date on your Amazon account. In the next section, we’ll provide you with a step-by-step guide on how to change your phone number on Amazon using the desktop website.
2. Step-by-step guide to changing your phone number on Amazon using the desktop website
Changing your phone number on Amazon may seem like a daunting task, but it is actually quite simple. Updating your phone number on Amazon is crucial as it helps you receive important notifications on your orders, payment issues, and shipping details. In this section, we will provide you a .
Step 1: Log in to your Amazon account
Open the Amazon website on your desktop browser and log in to your account using your username and password. Once you have logged in, click on the ‘Accounts and Lists’ icon in the top-right corner of the page.
Step 2: Navigate to ‘Your Account’
Click on the ‘Your Account’ option from the drop-down menu. This will take you to your Amazon account page.
Step 3: Edit your phone number
Click on the ‘Login & security’ option under the ‘Account settings’ section. Scroll down to the ‘Contact Information’ section and click on the ‘Edit’ button next to your phone number.
Step 4: Update your phone number
Enter your new phone number in the provided box and click on the ‘Save Changes’ button to save your new phone number. Make sure to verify your new phone number by entering the one-time code sent to your updated phone number.
Step 5: Check your phone number
To confirm that your phone number has been updated, go to the ‘Contact Information’ section and ensure that your new phone number is displayed under the ‘Mobile phone number’ field.
Changing your phone number on Amazon using the desktop website is a straightforward process. By following this step-by-step guide, you can update your phone number within minutes, ensuring that you don’t miss out on any important notifications from Amazon.
3. Changing your phone number on Amazon using the Amazon mobile app: A complete walkthrough
If you prefer to use the Amazon mobile app on your smartphone or tablet to change your phone number quickly, here is a complete walkthrough to guide you through the steps:
Step 1: Open the Amazon mobile app
Open the Amazon mobile app on your device and log in to your account. Once you are logged in, tap on the menu button (three horizontal lines) on the top-left corner of the screen.
Step 2: Access your account settings
In the menu, scroll down until you see the “Settings” option. Tap on it and select “Account Info” from the list of options.
Step 3: Edit your phone number
Under “Account Info,” look for the “Login & Security” header and tap on “Edit” next to your phone number. Enter the new phone number you want to use and tap on “Continue.”
Step 4: Verify your phone number
After entering your new phone number, Amazon will ask you to verify it. Choose whether you want to get a verification code via text message or phone call. Once you receive the code, enter it in the app and tap on “Verify Your Number.”
Step 5: Confirm your changes
After verifying your new phone number, Amazon will display a message confirming the changes. Tap on “Done” to complete the process.
Note: If you have enabled two-step verification on your Amazon account, you will need to enter your verification code before you can edit your phone number.
Changing your phone number on the Amazon mobile app is as easy as following the steps outlined above. The process is quick and convenient, allowing you to keep your phone number up-to-date on Amazon from anywhere at any time. If you encounter any issues while changing your phone number, be sure to check out our next section for troubleshooting tips.
4. Dealing with common issues when changing your phone number on Amazon and how to fix them
Changing your phone number on Amazon is a quick and straightforward process. However, sometimes, you might encounter a few issues, which can be frustrating. Here are some common issues you may face and how to troubleshoot them.
Issue #1: Verification Code not received
When changing your phone number on Amazon, you’ll need to verify your new number by entering a code sent via text message. If you don’t receive the code within minutes, here’s what you need to do:
– Double-check that you entered the correct phone number
– Check your phone’s message inbox for previous messages from Amazon or other blocked messages
– Restart your phone and try again
– Request a new code by clicking the “Resend code” button
If none of these work, contact Amazon customer service for further assistance.
Issue #2: Phone number not updating
There may be instances where your new phone number doesn’t update on your account after you’ve followed all the steps. To fix this issue, try the following:
– Clear your browser cache and refresh the page
– Log out and log back in to your Amazon account
– Make sure you’ve completed all the steps correctly
– Wait for some time and check again later
– Contact Amazon customer service for further assistance if the issue persists
Issue #3: Restricted account
Changing your phone number on Amazon might trigger a security alert, which might result in your account getting restricted temporarily. If this happens, follow the below-mentioned steps:
– Contact Amazon customer service immediately for assistance
– Provide them with the necessary information that they ask for verification purposes.
– Wait for your account restrictions to get lifted
It’s essential to keep your phone number updated on Amazon as it helps in improving your account security and enables you to receive timely updates related to your orders. In case of any issues, follow the steps mentioned above, and if you encounter severe problems, always remember to reach out to Amazon’s customer service team for further assistance.
5. Tips to ensure a smooth transition when changing your phone number on Amazon
Changing your phone number on Amazon is essential to keep your account active, but it can also be a challenging task. To ensure a smooth transition, it is necessary to follow some tips that will help you avoid any issues. Here are some tips you can follow when changing your phone number on Amazon:
Plan ahead and prepare
Before changing your phone number on Amazon, it’s essential to plan ahead and prepare all the necessary information. Make sure you have your new phone number and verification codes readily available. Additionally, it is essential to update your phone number on any other platforms that may link to your Amazon account, such as your bank account or credit card.
Ensure your Amazon account is in good standing
Changing your phone number on Amazon requires a valid and updated account. Ensure that your Amazon account is in a good standing with no outstanding payments or issues before making any changes. If you have any issues, it is best to sort them out before attempting to change your phone number.
Double-check all information during the process
During the process of changing your phone number on Amazon, it is important to double-check all information before submitting it. Make sure your new phone number is correct and meticulously check your verification codes. Any errors can lead to issues and make the process more complicated.
Following these tips will help ensure a smooth transition when changing your phone number on Amazon without any issues. Plan ahead and prepare, ensure your Amazon account is in good standing, and double-check all information during the process to avoid any issues.
People Also Ask
How can I change my phone number in my Amazon account?
To change the phone number associated with your Amazon account, navigate to your account settings and select “Edit” next to “Contact Information.” From there, you can update your phone number and save the changes.
Why can’t I change my phone number on Amazon?
If you’re having trouble changing your phone number on Amazon, it’s possible that your account is restricted or that you’ve reached a limit on the number of times you can change your information. Contact Amazon customer service for assistance.
Can I change my phone number on Amazon without logging in?
No, you can’t change your Amazon phone number without logging in to your account. If you’re having trouble accessing your account, contact Amazon customer service for assistance.
Does changing my phone number on Amazon affect my Prime membership?
No, changing your phone number on Amazon won’t affect your Prime membership. However, if you have two-step verification enabled, you’ll need to update your phone number in that setting as well to avoid any interruptions in service.
How long does it take for Amazon to update my phone number?
After you update your phone number on Amazon, it may take a few hours for the changes to be reflected across the site. Be patient and check back later to ensure that your updated information is showing correctly.
Changing your phone number on Amazon is a straightforward process that can be completed within your account settings. If you encounter any issues, reach out to Amazon customer service for assistance. Remember to also update your phone number in any two-step verification settings to avoid any service interruptions.